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Factory Environment Factory Environment R & D department Meeting Room Processing Workshop Processing Workshop Assembly Shop Our Family
Poma Focuses On The Automatic Conveying And Packing Part Of The Whole Process. We do not make filling machines, We recommend some well-known Chinese enterprises for choice in cooperation.
Why should we consider adding automatic or semi-automatic Production equipment to my production line, rather than just hiring a few temps to take care of it?
You will have a large line of automatic and semi-automatic equipment to produce top-quality products for your clients.
Poma engineers install single machines or fully integrated systems with existing conveyor and other material handling equipment to drive productivity and increase efficiency.
We will enhance our competitive edge in delivering vertically-integrated production models for complex customized components’ solutions and from the increased efficient use of fully automatic and semi-automatic manufacturing processes.
We have our own designer team and QA team, having more than 10 years experiences in providing the complete solution, we can design the product line according to customers' requirement. Solutions for various production lines, such as food, beverage, wine, dairy and so on.
We work with an aim to be a self-sufficient solution provider of innovative industrial automation and service solutions that can provide the world with a lot of possibilities and scope of advancement. We also believe to be the best service provider for all solutions under one roof with utmost satisfaction.
1. To accept your inquiry.
2. To organize special topic technological sessions, communications, and choose equipment aiming at customer’s products.
3. Provide details about the production procedure
4. To keep contact with you timely, invite customers to visit the company, and familiarize the production assembly technique.
II. In-Sales Service
1. Customized solution designs - Including:
• Equipment drawings
• Equipment function and description
• Technical design, water, power and gas layout of workshop
• Equipment technical design, equipment configuration, spare part, package and after-sales service description
• Equipment Item Quotation
2. To be timely ready to answer your inquiry by prepared equipment direction and relative software.
3. To regularly report equipment production progress situation.
4. To give you a timely notice to inspection and acceptance before shipment after finishing equipment at the appointed time.
5. Acceptance check
Vendee acceptance check shall be carried out within 3 days after the installation and trial run. Check according to the contract and its attachments, or professional standard ;Whatever requirement not clearly stated in the contract and its attachments does not submit to check. The buyer must offer written notice to the seller within 3 days, if there is unqualified check; otherwise, it automatically come to "passed inspection". For unqualified parts, the selling party shall offer timely repair or improvement.
6. Assign engineers for installation and testing
III. After-Sales Service
• One-year product quality warranty with lifelong maintenance.
• Free guarantee repair (including labor and material): free repair service during the quality warranty period and reasonable charge for spare parts and maintaining service after the quality warranty period. We will never exempt our responsibilities on product owned defects.
• Responding time: 7*24 Technical support
• Spare parts: necessary spare parts are provided together with products to customers.
• Free technical training: integrative and normative technology training is available for free to customers by our technical personnel to ensure they are skilled in regular operations of hardware and software of products and they are able to estimate and solve small problems.
• Software upgrade: lifelong maintenance of the controlling system, incessant improvement of the system functions and continuous software upgrades.
• Site instruction service installation is available.
• Implemented according to the international general standard. One year guarantee and life-long service, Reliable experienced team for after service. Normally, the warranty period is one year dating from when the equipment passed the inspection. Of course, damages caused by improper operation or other human factors are not included. Within the warranty period, the selling party offers free service for repair or part replacement and promises to help solve the problem as soon as the written repair notice arrives.
Poma offers equipment design, manufacture, installation, worker training, Poma offers worldwide exporting and logistic service. Engineers are available for overseas after-sales services. We'll to customer's site to implement machines and train workers as required.
We stick to offering top quality, competitive price, fast delivery and best pre-sale and after-sale service. Everything we want to do is to make our customers satisfied. Welcome your inquiry.
3D design for whole Production line & Providing turn-key projects as to clients